Description based on the Specified Commercial Transactions Act
This is a display regarding the services and product sales provided by CROWD ROASTER ONLINE STORE (hereinafter referred to as "our store").
Seller
- name
- Solflare
- Operation Manager
- Representative Director Jiro Sekiba
- location
- 〒101-0051
1-1-17 Kanda Jinbocho, Chiyoda-ku, Tokyo
Tokyodo Jimbocho 3rd Building, 4th floor - telephone number
- 03-6364-0865
- info@crowdroaster.com
- URL
- https://solflare.co.jp/
- business hours
- Weekdays 10:00-17:00
Sales price
The total price will be displayed in your cart for each purchase (including tax).
Required fees other than the product price
Shipping charges will be charged in addition to the product price.
You can check the exact shipping fee amount on the order processing screen.
Payment timing and method
Please pay at the time of purchase. You can use the following methods:
Credit card payment
- Accepted brands: JCB/American Express/VISA/MasterCard/Diners Club
- Payment dates are based on the regulations of each card company.
- If a refund is required due to a product defect, etc., the refund will be made via the credit card used for payment. The date of the refund will be determined based on the regulations of each card company.
Product delivery time
- It depends on the shipping method. Please check the order process screen.
- If there is an unavoidable delay in shipping, we will notify you by email.
Returns, exchanges and cancellations
- Due to the nature of the product, we cannot accept returns, exchanges or cancellations for reasons of customer convenience (e.g., the flavor is not to your liking).
- If you receive a product that is different from your order, or if the product is defective (such as an unopened product that has been damaged), please contact us in advance by phone or email, and then return the product within 8 days of receiving it. We will cover the shipping costs for the return. If we can provide the same product, we will exchange it, or if not, we will refund you.